To the Girlfriend community,
We hope everyone is safe and healthy during this difficult time. In light of the current developments around COVID-19, we wanted to take a moment and share the steps we’re taking to keep our community and employees as safe as possible.
While we don’t currently have retail spaces, our small but mighty team have all been working from home, all with full pay. We realize this is a privilege that not everyone is afforded, and plan to do our part at social distancing and flattening the curve. Our online store remains open at this time, and our warehouse is following recommendations from the CDC and WHO to ensure their safety and yours.
In the meantime, we hope to shed some positivity and comfort through our email and social channels as we navigate this new and changing reality. Don’t hesitate to reach out - let us know how we can support you through this or if you have any questions or concerns. We’re here for you! Let’s stay safe and connected.
All our best,
Quang, Ellie & the Girlfriend Collective team.
Are you still shipping out orders?
We are still fulfilling and shipping orders with the exception of orders shipping to Canada and the UK. We are currently unable to accept orders shipping to Canada and the UK at this time and all other orders may experience shipping delays between 2-5 business days. For more details, please check out our shipping section here.
I'm unable to receive my package at my shipping address. What can I do?
As much as we'd love to, we're unable to update shipping addresses once an order has been shipped. We highly recommend reaching out to your carrier, which you can find here, and requesting that your mail be held or rerouted.
What extra steps are you taking with your factory and warehouse?