In order to limit the distance your items travel and avoid extra CO2, we keep our goods consolidated in Asia, then ship out from there. (Rather than shipping everything from our SA8000 certified factory in Vietnam to the US, then shipping it yet again to all the places we're available.)
Orders ship within 1-6 business days of the order date. Once your order ships, you'll receive a shipping confirmation email with tracking.
If you're in the US, your order will arrive within 7-10 business days after it ships depending on customs.* If you’re in AK, HI, PR, or a US military base, your order may take an additional 2-4 weeks.
If you are in Australia, your package will arrive 8-12 days after it ships.
CANADA & UK:
We're unable to accept orders shipping to Canada and the UK at this time. We’re working on getting this reinstated ASAP, but we expect this won’t return until 2021. Don’t worry — when it’s back, you’ll be the first to know. Thanks for hanging in there. <3
|DESTINATION||PROCESSING TIME||ESTIMATED DELIVERY||CARRIER|
|US||1-6 business days||7-10 business days||USPS|
|Australia||1-6 business days||8-12 business days||Australia Post|
|US||1-2 business days|
|Australia||3-5 business days|
*We work hard to stick to these timeframes, but in the event of weather, carrier delays, or production issues, your delivery may take longer. We promise we’ll make sure any wait is as short as possible.
Please note any order placed after 4 PM PST on Friday or over the weekend will ship out the following Monday. We are unable to process orders on weekends or holidays.